A host page for the web chat widget
This page is the customer's website. The launcher in the corner is the real widget, loaded from the agent service exactly as a live site would load it: one script tag, one site key, and an iframe that keeps the chat isolated from this page.
One tag
The loader draws the launcher and opens the iframe.
Page context
The path decides the product: /trustwiz maps to TW.
Proactive
Visit /pricing and wait; the chat opens itself.
Nothing is sent until you type. Ask "what does token cost reporting do for a bank?" to exercise the knowledge path, or "book a demo" to walk the booking steps. The transcript is on the agent side, so a restart does not lose it.